Forgetful customers are a business’s ace in the hole.
That’s my latest theory on how to properly manage a business after I had to fork out yet “another” late fee courtesy of the Post Office for a bill forgotten. We are all good at something I guess and Lordy knows I can forget important stuff with the best of them. And I’m absolutely convinced that businesses everywhere great and small take no small pleasure in capitalizing on my scatterbrained ways. For they well know that those mental lapses from absent-minded patrons like myself allows them to charge plump and juicy late fees which will keep even the most ineptly run enterprises afloat. At least that’s what I keep telling myself every time I’m hit with another late fee to appease the money hounds. Isn’t it my civic duty to help support the local businesses? And how else are you supposed to earn money these days? Why I ought to have a wall full of plaques commemorating their appreciation of my faithful and uncomplaining payments of all their late fees, hassle fees, grumpy clerk fees and the most dreaded of all; the backed up toilet fees that nobody willingly confesses to but leaves you to discover serendipitously on your own.
Maybe one day I’ll manage to stay on top of it all like a good and responsible citizen. While I’m at it maybe I’ll stay out of bathrooms too.
